What is Apathy Costing You?

“I don’t care.” Chances are that if you listen to most of your employees or leaders, you will hear the apathy.  You might even find that you don’t care. How can I say that? Gallup’s 2017 study revealed that 18% of employees worldwide and 16% of American workers are actively disengaged. Another 67% are “not… Read More

What did their Insensitivity Cost Them?

Pain costs our companies billions every year. Trauma is bad enough but when leaders make insensitive decisions it increases the intensity of the pain. This is a true story. I wished it wasn’t. Read More

Take my 21 Day Challenge (Part 2 – 20 Personal Opportunities)

Yesterday I challenged you to do something significant in your business during this COVID-19 shutdown. What did you challenge yourself to do? There is time to complete the challenge even if you didn’t choose a challenge. Today I offer you 15 challenges for your personal life. But first, let’s revisit the challenge. Read More

Tracking the Trend: Is the Coronavirus a Tipping Point for Virtual Work?

As we face the potential of quarantine caused by the COVID-19 virus, many are being forced into quarantine. Amazon, Microsoft, and Expedia are asking employees to work from home. Harvard and University of Washington are only holding classes online. My grandson’s first grade class in Bothell, Washington has also gone to online classes for two weeks. Could we be seeing a linear trend toward the virtual workplace? Read More

How to Engage Your Team Facing the Coronavirus

In this post we discuss the 8 needs that employees encounter with the likely spread of the Coronavirus and how we can apply the four-step compassion model to deliver the best performance, production, and profits. Read More