How will an Increased Customer Sense of Entitlement Disrupt Your Business?

Transparency and customer engagement drive business today. It is a trend that is already greatly impacting businesses and will continue to grow. If you think you can hide, you are in for a big surprise. This is the third post in a series detailing the 5 Trends that will Disrupt Every Business within the next… Read More

5 Trends that will Disrupt Every Business in the Next 5 Years

The disruption is coming. It won’t be just a minor change but a radical change that radically alters the way we see the world. That disruption will cause many tremendous pain. The question we must ask is, “Will you be on the cutting edge or the bleeding edge of that disruption?” Read More

Disruptive Leader Lesson #2: How Do Disruptive Leaders Anticipate the Best Opportunities?

Amazing things happen when we turn the corner. It was a narrow two lane road that quickly emerged from the trees, providing a stunning view of the ocean.  I just knew I wanted to pull over and snap a few shots on my camera.  But where would I park?  In a bit of a panic,… Read More