How to Engage Your Team Facing the Coronavirus

In this post we discuss the 8 needs that employees encounter with the likely spread of the Coronavirus and how we can apply the four-step compassion model to deliver the best performance, production, and profits. Read More

How to Provide Certainty with the Coronavirus looming

As leaders we want to exercise compassion when facing the Coronavirus and its impact on our team, organization, and community. Those that follow me know that compassion requires four steps: notice, feel (for them from their perspective), think strategically, and then acting at the appropriate time. Notice that compassion looks for the source of the pain. Read More